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Casumo Withdrawal Reviews 17 comments on Casumo VideoCasumo Casino - SCAM or NOT SCAM? Casumo Casino is an online casino with a distinctively modern instant-play interface, mobile compatibility, and unique "adventure" promotional system. The site is remarkable for its down-to-earth approach and a wide selection of games from NetEnt, Microgaming, GreenTube, WMS (Williams Interactive), Quickspin, Play'n Go, IGT, Bally Barcrest, NextGen Gaming, Elk Studios and Thunderkick. Casumo Casino Review | Casumo Casino Bonuses and Overview with 52 Real Players Reviews & Official Ratings Based on Community Members Votes/5(). I joined Casumo to get the welcome bonus, percentage related to my first deposit. I never saw a welcome bonus on my account, so I decided to withdraw my money, but then I got screwed around by Casumo over verification issue’s, I do not have any photo ID, and Casumo are refusing to give my money back to me, which is £
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You have no clue what is right and who is managing, and the only thing you are quite sure is they are finding excuses to pay your winnings.
And the excuses are really endless. Very user friendly. The dealer add excitement to the game. I like the lighting multiplier.
Overall very good gaming experience, though the wheel seems to not spin realistically at times. The ball goes half way around table then lands on a number.
In real life the ball goes around the table atleast a few times. I joined Casumo to get the welcome bonus, percentage related to my first deposit.
For the first time in all my years of online gambling I got all the main symbols on all of the reels but then instead of being paid I got the error message partner cashier error.
I contacted customer services through chat and was told it would be resolved in one to 2 days. Although there have been a couple of nice customer service people some are rude and abrupt and they will not talk about it anymore.
I have been emailing the founders use their names at casumo. But I have not had a reply yet. My advise dont spend anymore money on this site.
So I opened an account in this casino! I play for a while! Then I decided to close! After some days I changed my mind!
And opened another account in this casino! So I played for a while! Then I got winnings! And when I decided to withdraw my winnings I got an email that my new account is closed because I was asked before!
So they closed new account as well! And no winnings! I agree with Lena. Hope they add to their collection of games and beef up their support staff but i expect big things from casumo in Payouts are high and the look and layout is def more modern and mobile friendly than most other places.
Before posting a Casumo complaint, player review or opinion positive or negative , please read our terms so your comment can be published!
Due to the design of their website we cannot monitor the terms and conditions at Casumo casino. There is no maximum win on either the deposit bonus or the complimentary spins.
The bonus is cashable. Value to Player for:. Bonus Value low roller high. Full Casumo bonus review. Using Neteller all of our reviewers report withdrawal normally paid within 24 hours.
CLICK HERE TO JOIN NETELLER. They also offer games from the following providers: Barcrest , Bally, Greentube, IGT , Microgaming , PlayNGo , Quickspin , Shuffle Master, Thunderkick, Wiliams Interactive, WMS Game selections are as follows; Instant Table Games — 59 Slots — Video Poker — 9 Jackpots - 15 Live - 5.
Email Testing Record November - 6 minutes June - 3 minutes November - 25 minutes June - 16 minutes December - 1 hour 2 minutes October - No email support.
Casumo hold the following gambling licenses : United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market.
They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service.
As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Casumo currently use eCogra.
You can find further information regarding this regulator's complaint policies here. Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints.
Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA.
You can find further information regarding this regulator's complaint policies. Restricted Countries. Players from United Kingdom accepted.
Slots RTP. Comp Points. Closing Thoughts. Associated By Company. Other Associations. Complaints Casumo — confiscated my winnings Resolved.
Casumo — take my deposits and cant login anymore Found for the Casino. Casumo — My account was blocked on May 28th Resolved. Casumo — accepted deposits while Gamstop in place Declined.
Casumo — Account removed and money taken Resolved. Also, remember that if you do try to withdraw your money before the wagering requirements are met, then you will lose all your bonus money.
You can choose from Visa and Maestro credit cards, Visa Debit, Switch and Solo, Neteller, Paysafecard, PugglePay, Bank Transfer and Skrill.
For fast and easy deposits, you may also find Payforit especially convenient. Furthermore, all transactions are immediate and all safe and totally secure.
When withdrawing, you can use all of the same options that you have for depositing. Generally, the withdrawals are approved straight within the same day but the time it takes to reach your account all depends on the method that you use.
Debit and Credit cards, such as Visa, tend to take days to process and receive, as do bank transfers. However, if you choose to withdraw via Skrill or Neteller, then these are generally instant.
Another bonus is that not only are there no fees attached, but there are no withdrawal limits, so you are able to get to your winnings straight away, no matter how big.
Firstly, Casumo has been registered with and is licensed by the biggest and best online gambling authorities — the Malta Gaming Authority and the UK Gambling commission, so they are deemed perfectly safe and regulated within many countries throughout the world.
Further to this, it is also completely secure when it comes to protecting your financial and personal data as it uses top range bit SSL encryption technology to make sure that the hackers are unable to get into your personal data.
On top of this, the site is also certified by eCOGRA and TST labs, which means that all of the games on its site, alongside the Random Number Generator have been tested thoroughly by third parties to make sure that they are completely fair and trustworthy.
This means that all the RTPs posted on the site are completely accurate and you can trust completely that the games are completely random, totally fair and honest and you are getting a great user experience.
Furthermore, it is attached to responsible gambling bodies such as GamCare and Gamble Aware , so they take their responsibility towards your well-being very seriously, giving you the option to self-exclude if necessary.
Casumo has taken every step to make sure you are playing on a transparent and honest site and is as secure as possible. In general, the customer support at Casumo is decent.
The operator recommends that you use the live chat option, as this is where you are likely to get the best customer experience.
This is available to players 24 hours a day, 7 days a week, and is operated by attendants who are quick, professional and knowledgeable. There is also the option to contact them via email on hey casumo.
The one issue here is that there is no phone number on which to contact them, which lets them down a little as some people like to be able to talk to someone in person.
In general, this is a good service and the department are very knowledgeable and helpful. The addition of a phone number would make it even better though.
If you have a more standard query, then the FAQ section is a decent one. It is both comprehensive and in-depth and can help you out with the majority of standard queries to do with your accounts, depositing and withdrawing, bonus queries and transaction queries.
This is definitely somewhere to check out first as you are likely to be able to find out most of what you need here.
The Casumo website is great. It looks simple and this makes it very easy to navigate and use. The main menu is down the left-hand side, as opposed to across the top like many other sites.
Here you can log-in, sign up or check out the game selection; the help is also to be found here.
To the right of this, there is a big Casumo style banner, featuring its special character, which offers the casino welcome bonus.
You can choose to create your account here.